What parent has not heard their child or children utter these four words while traveling? It is always especially humorous when it is uttered shortly after leaving the house in eager anticipation of the event that awaits at the intended destination. Traveling with children can be a challenge as it requires advance planning to provide adequate entertainment, snacks, the much required sanity breaks, plus a means to expend pent-up energy and enthusiasm in order to endure the next segment of being strapped into a seat for several hours.
Working with customers is similar to traveling with children, especially if the work involved requires a trans-formative change to occur in order for the customer to arrive at the intended destination.
